Paola A. Ortega
Objective
My goal is to fill a position in Customer Service where my experience will be further utilized and developed. I have the training and experience that make me a good candidate for front desk representative. If hired I could be a valuable addition to your company.
Experience
Creative World Learning Center
241 S. Reynolds St.
Alexandria, VA 22304
(703)212-2024
09/2008-9/2009
Teacher
My job requirements at CWLC
· CPR training
· Basic First Aid training
· Maintain communication with parents on all basis
· Resolve conflicts
· Serve food
· Overseeing nap time, play time, outside play time
· Teach the children the alphabet, colors, shapes
· Follow a curriculum
· Maintain cleanliness of classroom
Providence RECenter
7525 Marc Dr.
Falls Church, VA 22042
(703)698-1280
06/2007-07/2008
Front Desk Representative
My job requirements at Providence RECenter
· Greet customers
· Check-in/out club members
· Cashier
· Sell memberships
· Class sign ups and cancellations
· Provide information to customers regarding hours of operation, layout of the building, room reservations and daily schedule of various classes
· Maintenance
Target
6100 Arlington Blvd.
Falls Church, VA 22044
(703)237-8118
Guest Service Representative
My job requirements at Target
· Processed refunds and exchanges
· Operator
· Cashier
· Customer service
Human Resources
· Interviewing
· Hiring employees
· Scheduling
· Maintaining communication between managers and employees
Education
· Pimmit Hills Adult High School
7510 Lisle Ave.
Falls Church, VA 22043
09/2005-06/2006
· Annandale High School
4700 Medford Dr.
Annandale, VA 22003
09/2002-06/2005
Skills
· Fluent in Spanish
· Microsoft Word
· Microsoft Excel
· Microsoft PowerPoint
References Available Upon Request